Refund Policy

Our commitments

Download lead data’s main aim is to contribute to your business success by providing Top – Quality database to your business and we are confident that you will satisfy with our email database.
To maintain its accuracy and reliability every email list is verified multiple times and also we manually check email addresses and social media handle like LinkedIn,
We deliver the list on time with 98% deliverability guarantee.

Download lead data agrees to replace all the Bounce/Invalid contacts with fresh and new Contacts.
In case, Download lead data is not able to replace the Bounce/Invalid contacts with a fresh one, the Client will be credited with credit contacts, which can be used for future projects. (One invalid/Bounce record will be considered as 1 Credit)
If the client is 100% not satisfied with the delivered contacts, DLD agrees to refund based on cost per contact for the invalid records alone.

If you have additional questions regarding a refund, kindly contact us now: